House of Torment Haunted Houses

NAVIGATE

Learn about House of Torment

The Haunt

Location

Getting scared should always be this fun

A new type of chemical weapon has been unleashed upon the city of Austin. LMF-AO is a biological hallucinogen that causes victims to see extreme colors and clown-like apparitions. Can you stay sane amidst the wrath of this hallucinogen?

We’re Here to Scare

QUICK DETAILS

Things to know before you go

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Scare factor: Scary
Appropriate For: Ages 12+
Organization Type: Commercial/For profit haunted house
Category: Haunted House
Additional info: Indoor events, Outdoor events, Touching not allowed, Free parking

DATES & TIMES

Witness the horror, while it lasts

Check back soon for our updated calendar!

FAQ

Answers to common questions

How much does it cost?

We have dynamic ticket pricing that differs between date, time slot, and availability.

What time are you open?

Visit our calendar to see our hours of operation and event times.

Covid-19 policy

As we return from being temporarily closed last year, please know that we will be taking every possible precaution to protect one another so we can be together this halloween season, we are asking that you do the same.

For the health and safety of everyone attending and in accordance with local requirements for special events, all guests must provide proof of a negative COVID-19 test result obtained within 72 hours prior to entrance. Those fully vaccinated may show proof of full COVID-19 vaccination instead of proof of a negative test. In addition, we will ask that you wear a mask should you be unable to maintain proper social distancing.

Thanks for your understanding, we can’t wait to give you a scary good time! Happy Halloween!

Are group discounts available?

Yes. Please visit our Groups Rates page for more information.

Do you offer refunds or exchanges?

We don’t allow refunds, as our policy states that all sales are final. If you would like more information or wish to discuss this further please reach out to our customer service team and we’d be happy to work with you directly.

You can submit a date/time exchange request. Do note, there are no same-day exchanges allowed.

Questions or special requests can be directed to our customer service team at [email protected]

Are there discounts for children?

No. All tickets are the same price.

Do I need to print my tickets?

You do not need to print your tickets. If you have a smartphone, we can scan the tickets from your phone. (Please turn up the brightness on your phone)

Do you accept credit cards?

Yes. We accept Visa, MasterCard, Discover and American Express at our on-site box office.

Is the your haunted house accessible?

All of our haunts are accessible and while we do our best to accommodate all guests, our attraction does include dark, tight spaces that can affect the experience for some customers. We offer bypasses for these sections, so please ask our event staff for the Safety & Surveillance team upon your arrival and we will help you make the most of your experience.

Is there a minimum age requirement?

There is no age requirement. The experience is not recommended for small children, toddlers, or babies. However, due to the graphic nature of the event, we suggest limiting entry to guests aged 12+.

Can pregnant women go through?

We do not recommend that pregnant women attend the show. If you have questions, please reach out to your OBGYN.

If I have asthma, can I go through?

We do not recommend that people with asthma attend the show. If you have asthma or any other medical concerns, we suggest you consult with your physician before attending one of our attractions.

Is it the same this year?

No. We update characters and attractions each year. If there are audience favorites from past years, we may incorporate these areas into the new floor plan.

Are weapons allowed?

No, we do not allow weapons of any kind on the premises.

Is the waiting area inside or outside?

The queue is both indoor and outdoor. Our attractions are rain or shine so please dress appropriately.

Do you charge for parking?

There is free street parking surrounding our haunt. Please contact us here if you need accessible parking.

How long is the wait in line?

Wait times vary throughout the season. During September and on many weekdays, the wait is usually very short. As it gets closer to Halloween, specifically on a Friday or Saturday night, the wait can be much longer.

To limit your time waiting in line, consider our Fast Pass or Skip the Line ticket upgrade options.

If I get too scared, what do I do?

If you become too frightened, try to remain calm and find the nearest actor in the room and they will escort you outside.

Can I bring my bag into the haunt?

Only small bags and clutches not exceeding 4.5″x6.5’” will be allowed, other bags should be left in your vehicle or at home.

*Do note, if you plan on purchasing alcohol, please bring your ID in with you.

Can we go through again?

No. Each ticket allows one trip through the attraction(s). If you’d like to experience something again, please buy another ticket.

Do you have a lot of strobe lights?

Yes, we have many strobe lights and fog throughout the show. We do not recommend that people with Epilepsy participate. We also do not recommend that people with asthma, heart issues, or pregnant women attend. If you have further questions, please consult with your physician.

Can we take photos/videos inside?

No. Photography and videography are strictly prohibited.

Will the actors touch us?

No, actors will not touch you and we also ask you not to touch the actors.

Is there security?

Yes. We work hard to ensure the safety of all our guests. As a result, we require each person to pass through our security screening before they enter. Please arrive prior to your ticket time to allow time for the security screening process. Everyone will need to go through a security checkpoint.

Are you open if it's raining?

Yes, our attractions are rain or shine. Please dress appropriately. Part of the line may be outdoors, however, the haunted house is indoors.

Can I wear a costume?

We welcome costumes but do not allow full-face masks/make-up or props of any kind. If you must paint your face, we ask that you remain recognizable enough to match the likeness on your identification card. You must not interact with other guests as one of our cast members. If our security team does not recognize you as a guest, you may be asked to remove your makeup.

Can we be denied access?

Yes. We do not allow foul language, obscene behavior, weapons, alcohol, drugs, or any other illicit objects. Thirteenth Floor and its affiliates reserve the right to refuse admittance to anybody for any reason.

What should I wear to the haunt?

We recommend monitoring the weather and dressing accordingly as much of the experience requires being outdoors. Closed-toe shoes are recommended and offensive clothing with obscene language is not permitted.

ABOUT US

Experience the horror for yourself

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